Staff Vacancies

 

OPERATIONS MANAGER – closing date – Tuesday 17 May 2022 at 5pm

Location: Lincoln

Salary: £32,346 per annum – FT Post

Background of developmentplus

developmentplus has 25 years’ experience of working alongside disadvantaged and vulnerable people to help them identify issues which have a detrimental effect on their lives and then to develop solutions focussed pathways for moving forwards. We work alongside people in their community, facilitating their involvement in decisions that affect their lives, supporting them to identify and develop initiatives that they feel will improve their quality of life.

Working with over 250 beneficiaries a year developmentplus runs five projects including “Steps to Work”, a one-to-one coaching and mentoring programme, Bridging the Gap, a Reducing Reoffending Project, Better Together, a collaboration project, a Neighbourhood Working project and our newest homelessness advocacy support project “Project Compass”.  Our projects are supported by a team of dedicated development workers who bring an array of skills to their roles and are all passionate about supporting people from all backgrounds in moving forward with their lives.

 

developmentplus vision & aims

Providing hope, empowerment, and support to people through our community-based projects

  • To develop capacity and skills of people in such a way that they are better able to participate more fully in society.
  • Provide opportunities that inspire and build resilience in people and their communities.
  • To provide a range of responsive services for the people of Lincolnshire that will improve their wellbeing and mental health, promoting hope and sustainable personal progression.

 

JOB DESCRIPTION

REPORTING UP: Chief Executive

REPORTING DOWN: A team of 11 (2 x Lead Development Workers, 9 Development Workers & 1 PA/Administrator) Organisational Structure TBC

 OTHER KEY WORKING RELATIONSHIPS 

  • All Trustees
  • Existing and potential funders
  • Community Stakeholders and Leaders
  • Collaborators
  • Beneficiaries

CRITICAL DIMENSIONS

  • Accountability for operational performance of all grant and other funded services
  • Generation of new income from a range of sources
  • Executive responsibility for financial management
  • Executive responsibility for contract management
  • Leadership, motivation, and development of delivery team 
MAIN PURPOSES OF ROLE
  • To manage and co-ordinate the day to day operations of developmentplus.
  • To manage and support staff, leading by example to ensure that targets are met and continuity of delivery in line with developmentplus’ values and principles.
  • To make a major contribution to income generation and financial resilience through existing and, particularly, new income sources.
  • Deputise for CEO in their absence. 

KEY RESPONSIBILITIES

  • Leadership: Provide high quality, visible leadership and management to the operational team, motivating and inspiring them to achieve project objectives through clear team communication and regular one-to-ones.
  • Finance: Monitor income, expenditure and cash flow and update the organisation’s budget accordingly.  Assist colleagues with the management of project budgets and end of grant financial reporting.  Work with the CEO to set the annual budget and to draft project budgets for funders.
  • Organisational Development: Working closely with the CEO research and identify new or evolved services and funds to continue and expand on the projects currently delivered in line with our aims and objectives.  Co-ordinate, draft and submit funding applications to address existing and new gaps and opportunities in our fields of interest utilising the skills of the entire Developmentplus team.
  • Human Resources: Coordinate recruitment and induction processes, staff disciplinary processes should they arise and staff training needs.

PERFORMANCE INDICATORS 

  • Local / sector status and profile of developmentplus particularly in relation to project delivery and quality of service
  • Achievement of contractual / funder outputs
  • Achievement of financial performance indicators
  • Positive feedback from financial and quality assurance audits
  • A motivated, developing operational team

ESSENTIAL REQUIREMENTS

Qualifications

  • Graduate Calibre – through qualifications or experience, essential in a relevant discipline

Experience

  • Senior management experience (Minimum 3 years) with high degrees of autonomy and accountability – ideally in a community/public service sector, values-based environment
  • Financial management experience with familiarity with financial and governance methods in the community sector
  • Experience of the management of, public/charitable trust funded services ideally with a bidding / grant application background
  • Experience of managing and supporting people in an environment of constant change
  • An appreciation of the needs of developmentplus service users 

Proven Skills

  • Planning, organisational and project management skills
  • Financial management skills
  • Experience of marketing and/or business development
  • Team / people management skills
  • Experience of partnership working
  • Excellent communication skills (presentational and listening) – interpersonally; to groups; to staff; in writing; via ICT etc.
  • Influencing and negotiation skills with the ability to relate to a diverse range of people 

Personal Qualities

  • Personal motivation and commitment to the mission of developmentplus
  • Personal commitment to the highest standards of service for users
  • An enterprising approach
  • A commitment to the disciplines of embedding and reinforcing policies and procedures to assure internal and external audit compliance
  • Attention to detail
  • Adaptability and flexibility
  • Leadership
  • Commitment to self-development and the concepts of lifelong learning
  • Persistent and determined

 

We anticipate formal interviews for this role will take place over two stages – w/c 6 June 2022

A CV and covering letter outlining five key reasons you are the right person for this role should be returned directly to Sandra.farrington@developmentplus.org.uk

Alternative styles of applications will also be accepted eg. video submissions.

Should you wish to discuss the role further please contact Lynsey Collinson (CEO) lynsey.collinson@developmentplus.org.uk / 07432445481

 

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